Repair Policy | Queen City Scooters - Electric Vehicle Repair Center
Repair Policy
Queen City Scooters - Southeast's Premier Electric Vehicle Repair Center
We pride ourselves on providing first-class customer service with professional work. Our commitment to quality and customer satisfaction is backed by our industry-leading guarantee.
Repair Terms & Deposits
Repair Estimate Deposits
When issuing a repair estimate that exceeds $100.00, it is our policy to require a deposit of 50% of the estimated cost, not to exceed the total cost of parts.
Labor Payment: Labor charges are always paid once work is completed.
Our Quality Guarantee
Professional Quality Assurance
We guarantee your vehicle will be repaired with the same level of quality and professionalism as the manufacturers. Every repair is completed to meet or exceed original equipment specifications.
Your Satisfaction is Guaranteed
If for any reason you are not satisfied or something should go wrong with the work we completed, we will repair it free of charge.
This guarantee covers 30 days from the date of repair completion. No questions asked.